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Question By

Thélesson de Souza

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Payment made but subscription remains free

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thelesson-souza ・

Oct 27th, 2020 05:17 PM

Hello, I paid the monthly plan yesterday but my subscription is still free. Please check what happened or refund my money spent. Thank you

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tnylea ・

Oct 27th, 2020 10:16 PM

・

Best Answer

Hey @Thelesson-souza,

You should be good to go now. Sorry, there was an issue with some legacy code that linked your subscription to an old account. I went ahead and fixed this 🙌

Let me know if that works and if you have any other questions :)

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thelesson-souza ・

Oct 27th, 2020 10:47 PM

is now functioning normally. Thank you!

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