Issue with Subscription Renewal and Access
Hello DevJojo Team,
My annual subscription was automatically renewed on October 31, 2025 for another year — all good with that. However, to avoid forgetting it again, I went ahead and canceled the subscription right after the renewal.
The cancellation page mentioned that I would still have access until October 31, 2026, but on my dashboard, it now shows that I’m a Free user, and I’m unable to contact support through the usual channel.
If a refund is possible, that’s perfectly fine, as I don’t actively use the service anymore. If not, could you please restore my paid access until October 31, 2026, as indicated on the cancellation page?
Thank you very much for your help! Best regards, Pantelis Anadolis
Hi there,
Sorry about this! This should be all sorted out now! Let me know if anything else pops up!
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